Losing a client is bad – right? As my CPA likes to say, “It depends.” I hate the fact that we use the dreaded “Mission-Vision-Values” troika in our work with our clients.  Not that it isn’t powerful and useful – it is at the bedrock of everything we do.  But, it’s an eye-rolling, trite phrase that anyone who suddenly decides to become a consultant starts using.  In fact, it has made a barrier with some of our clients that have gotten burned by some of these well-intentioned f

Once a CSR client moves past the blood, sweat & tears of their strategic planning session, they are met with a choice:  implement the strategic objectives on their own or partner with CSR to handle the implementation as a team.  The clients that select the latter proceed on CSR’s Path to Results, and today we’re sharing an example of what that looks like. After completing her initial strategic plan in late 2016, a new client was poised to significantly expand her own consulti

It’s December and a lot of folks are starting to downshift… While many of you (okay, maybe just the guys on my rugby team) will be doing something like this later this month, others like to use the coming weeks as a chance to stop and think. Even if this is one of the busiest times of the year for you (this is true for us here at CSR), there is a definite shift of attention from transactional, business items to more of a musing of what the past year was about and what is comi

Every year at holiday time, CSR posts a gift suggestion guide.  This year’s list has ideas that can go toward your personal loved ones, and it has several that have a professional touch for company gifts.  The one thing in common with all of the ideas is a lower price point – big on thought, low on cost! Here we go: iPhone charging bracelets Branded pop sockets for the back of smartphones Passes to iFly (indoor skydiving) for a truly unique experience Passes to Top Golf for a