When Losing A Client Is A Good Thing
Losing a client is bad – right? As my CPA likes to say, “It depends.” I hate the fact that we use the dreaded “Mission-Vision-Values” troika in our work with our clients. Not that it isn’t powerful and useful – it is at the bedrock of everything we do. But, it’s an eye-rolling, trite phrase that anyone who suddenly decides to become a consultant starts using. In fact, it has made a barrier with some of our clients that have gotten burned by some of these well-intentioned f