CSR Latest Articles

The Dream Manager by Matthew Kelly, is written as a fable about the CEO of a janitorial company whose HR operations were in crisis – they had a 400% turnover rate. Yes, you read that right. Their average employee only worked for three months before moving on to another job. The CEO hired a consultant, Simon, to come up with a solution. Simon distributed a survey to employees and went back to the CEO with shocking findings. He found that people weren’t leaving because they wer

Whether you are persuading someone to accept your service proposal or persuading your significant other to go out for tacos instead of burgers, science is involved. In Dr. Robert Cialdini’s book, “Influence: The Psychology of Persuasion,” he lays out 6 decision making “shortcuts” that guide human behavior. Take a look at how they can impact your pipeline – and maybe your dinner plans, too. Reciprocity How it works: At no cost or obligation to the customer, Amway distributors