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Reorganizing: How CSR Redefined & Staffed Positions In A Nonprofit Allowing It To Thrive

Recruitment Case Study

CSR redesigned and restaffed a nonprofit's structure. A complete overhaul, from A --> Z

"CSR's team is very well-organized, thorough and very pleasant to work with."

The Situation

  • The organization was understaffed due to significant departures, and operations were severely scaled down.

  • The Operations Director was mired in mundane work, such as working the register, to fill the gaps.

  • Roles and responsibilities were unclear and unintuitive, with too much overlap.

  • Many positions interfaced with each other in an inefficient way.

  • The job descriptions as they existed got in the way of the best and highest use of employee’s skills.

Ongoing Strategies

  • Creation of an interim org chart to guide the restaffing and a longer-term, permanent org chart

  • Creation of job descriptions for each position

  • Creation of compensation structure within budget constraints

  • Introduction of a revamped training and onboarding program

  • Recruitment of 7 new hires over a period of 3 months

At A Glance

Total Revenue Projection


"We really appreciate all of CSR's support throughout this process. The new team is settling in really nicely."

- Executive Director, Atlanta Nonprofit


What makes us different? We focus on organizational leaders AND their institutions.

We help you implement what we recommend. Our compensation model is tied to organizational success.


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