Medical Practice Experiences Significant Growth | Case Study


Medical Practice Experiences Significant Growth

CSR's methodology drives change in a multi-site dermatology practice.



"CSR has helped to solidify our company culture, and they have been the guiding force behind our strategic growth."

The Situation

  • Multi-generational practice in need of direction and growth upon the passing of the torch to a new Managing Partner

  • Uneven growth based on few providers responsible for most of the revenue

  • Purchasing decisions made via urgency versus analysis and data

  • Reactive human resource management driven by necessity rather than proactive recruitment best practices

  • Multiple “#1 priorities” with no method or means of prioritization

  • Managing Partner and Practice Administrator in need of a sounding board


Ongoing Strategies

  • Regular onsite work to drive achievement of strategic objectives identified in initial session

  • Performance evaluations for employees and partners

  • Working with Practice Administrator to transition into Special Projects Manager role and bring on replacement

  • Refine practice marketing and HR

  • Drive revenue growth through utilization, optimization, strategies, and staffing additions

  • Facilitate and negotiate the assimilation of an outside practice


At A Glance

Total Revenue Projection




 

"With their help, we've seen important positive results on our top and bottom lines that exceed the goals that we jointly developed with CSR at the beginning of the year. From [new] hires and partnerships to new procedures and service offerings, their team has been there to help us think about how to effectively make decisions and to ensure [the outcomes] are successful. They keep us accountable with our action items and make themselves available as a sounding board whenever we need one. CSR is worth their weight in gold!"

- Managing Partner, Medical Practice


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