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CSR Latest Articles


When Losing A Client Is A Good Thing
Losing a client is bad – right? As my CPA likes to say, “It depends.” I hate the fact that we use the dreaded “Mission-Vision-Values”...


3 Ways To Recharge Throughout the Day
We’ve been sharing tips to be more productive and stay organized, but maxing out our task lists every day can be a recipe for burnout...


3 Organization Tips From A Recovering Control Freak
I admit it. I am a control freak. I dream of long, perfect to-do lists with every task checked off at day’s end; a tidy, dust-free desk...


3 Quick Tips To Improve Productivity
Tell me if this sounds familiar: You sit down at your desk, open your to-do list for the day, then an email comes in. You respond to the...


“Wait, I Have A Connection Here!”
When she was in first grade, I recall my child chiming in on conversations using the phrase, “Wait, I have a connection here!” Teachers,...


When You Go Away, Really Go Away
At CSR, we pride ourselves on the work we do for our clients and what we share with them – accountability, best practices, creative...


Don’t Get Frostbite This Summer
As we enter the summer doldrums, I am reminded of my admonition to our clients to understand the rhythms and flows of their business. My...


What We’re Reading: “Influence: The Psychology Of Persuasion”
Whether you are persuading someone to accept your service proposal or persuading your significant other to go out for tacos instead of...


Why Non-Licensed Teams Are Essential for Your Firm
The idea of a law firm filled with only the most esteemed licensed attorneys seems good on paper, but the reality can be problematic. A...


“Did You Know…”
At CSR, we remain big fans of author, speaker and revenue rabble-rouser Alex Goldfayn. We gobbled up his first book “The Revenue Growth...


Increase Performance With Accountability Tools
When I was 30, I was extended an offer to serve as an Account Director at a small, start-up company. The CEO and Founder created a...


Relationships Matter
Relationships matter: It’s a phrase that’s worth repeating because of all of the unique and fascinating people we encounter in our daily...


Simplifying Six Sigma
For many years in my previous career with GE, I worked in the Quality or Six Sigma function. I earned my Master Black Belt and Quality...


Welcome, Neal!
Neal’s track record of delivering meaningful, measurable and achievable results aligned with strategy is a perfect fit for the CSR team....


So You Want To Join A Nonprofit Board Of Directors…
Nonprofit organizations are constantly looking for experienced, talented board members to govern their work and serve as a “brain trust”...


Why Your Business Absolutely Needs A Budget
Since I’ve joined the CSR team, I’ve assisted in creating budgets for lawyers, engineers, and even doctors, but the budget I’m proudest...


When Your 360 Evaluations Are No Longer Cutting It
Team members at CSR are big fans of author Patrick Lencioni. Last year I read about his Team Effectiveness Exercise at “The Hub.” ...


Why MBOs Are Oldies But Goodies
MBOs? Should I pull out my scrunchies and legwarmers, too? Okay, MBOs (Management By Objectives) may be a little old school, but they are...


What’s Really On This Path To Results?
Once a CSR client moves past the blood, sweat & tears of their strategic planning session, they are met with a choice: implement the...


Welcome, Allison!
Allison brings 20 years of experience in retail and management consulting to CSR, and matches our tenacity for client success. After...
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