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CSR Latest Articles


Competing Against Tech
Smart phones, apps, internet of things, big data, blockchain and robotics are all topics that fill our everyday lives, even though only a...


CSR Loves Its Legal Clients
Regardless of whether our law firm clients tend to be Catholic or not, I have learned that the legal profession is steeped in tradition. ...


Why You Need Employee Retention Plans
It’s that time magical time of the year again! Time to pull out that worn legal pad and make a list of business priorities for the next...


Managing Impostor Syndrome
If you often think to yourself, “If they only knew how much I’m faking it,” you have impostor syndrome, and you are not alone. Impostor...


What We’re Listening To: Favorite Podcasts
Morning commutes have never been better thanks to the influx of podcasts. Based in Atlanta, we know a thing or two about passing the time...


WANTED: A match made in heaven
Who hasn’t seen a job posting filled with a grand list technical skills and experience requirements? But when that “perfect” candidate...


Candid Tips For Networking
There are some basic tenets of networking on which everyone can agree: make eye contact, shake hands with confidence, be ready with your...


Meet CSR’s New Analyst
We are excited to welcome Kate Risk to the team as our new Analyst. As an Analyst, Kate will serve a pivotal role in working with Client...


CSR Welcomes New Client Manager
The CSR team is growing! We are excited to welcome a Vasu Pathak to the team as a Client Manager. As a Client Manager with CSR, Vasu...


Back To School With DiSC
It’s August, and kids are headed back to school! Supplies are being bought, and classes and activities are being scheduled. For kids,...


Back To School And Gratitude
Before you think, “Ah, gratitude – in terms of sending your kids back to school” – that’s not what I mean. I’ve written a Back to School...


Summertime And Client Relationships
From Thanksgiving to the New Year – that’s the quintessential time frame for recognizing clients with gifts. And CSR definitely gears up...


CSR Recommended Reading: “Never Split The Difference”
Not everyone might think a book about getting what you want by a former top FBI negotiator as a beach read, but I say it absolutely is....


Guest Post: Take SEO To The Next Level With These 3 Tips
Chris Craft is the CEO/President of Nao Media, and a member of the Spin Sucks community for PR and marketing with CSR marketing...


Guest Post: 3 SEO Basics That Will Boost Your Content Marketing Results
Chris Craft is the CEO/President of Nao Media, and a member of the Spin Sucks community for PR and marketing with CSR marketing...


5 Posts For Summer Reading
We’ve reached the unofficial halfway point of summer with the Fourth of July behind us. As a student, it was the point in the summer when...


Non-Monetary Rewards and Ways to Share Appreciation
Everyone wants to know they are appreciated. A simple “thank you” or “great job” is the first step to expressing appreciation, but...


Guest Post: No Laurel Resting for Us
Guest post by Steve Kapaun, President of TrainingPros. TrainingPros, Inc. founded in 1997, works closely with learning departments of...


The Game Changing Question
At CSR, we have been fans for a long time of Alex Goldfayn’s work – his books, his videos, his newsletter, and his client engagements. ...


Guest Post: 4 Ways to Better Prepare Your Team for the Unexpected
Guest post by Wendy Guarisco. Wendy Guarisco has 30 years of experience as a communications and marketing professional. She’s worked with...
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